Introducing a brand-new way to SAVE!

2022 FirstSupply.com Loyalty Program


Members Get Up To 2% Back* on FirstSupply.com Orders in 2022

Sign up for First Supply’s FirstSupply.com Loyalty Program to get 1%, 1.5%, or 2% back on FirstSupply.com orders after you reach one of three spending thresholds!

Earn 1% Back

After spending between $50,000 and $100,000 on FirstSupply.com.

Earn 1.5% Back

After spending between $100,000 and $250,000 on FirstSupply.com.

Earn 2% Back

After spending more than $250,000 on FirstSupply.com.

Here’s how it works

*Percent back loyalty rewards start after you spend $50,000 on FirstSupply.com in 2022. The more you spend, the higher your return. Loyalty rewards will accumulate automatically for enrolled members and be credited to customer accounts by March 31, 2023. Sign up early for your best shot at hitting the tiered spending thresholds.

Features and Benefits

  • No fee to participate.
  • Secure online enrollment – sign up now.
  • Email statements provided to help you track your balance.
  • Credit will be applied in 2023 to accounts in good standing.

FAQs

Do I need a First Supply web account to participate?

First Supply customers must have an active FirstSupply.com web account to participate in the 2022 FirstSupply.com Loyalty Program. Sign up here if you don’t already have a web account!

How much does it cost to join the 2022 FirstSupply.com Loyalty Program?

2022 FirstSupply.com Loyalty Program is a FREE program. There are no fees to join or participate.

How will I receive my percent back rewards?

2022 FirstSupply.com Loyalty Program percent back rewards will be credited to your First Supply account by March 31, 2023.

Can I see how close I am to reaching the spending thresholds?

Yes, enrolled members will be sent statements showing their progress. Statements will be sent after Q2 and Q3 and in again in November. Statements will include YTD numbers for web purchases by Customer Number.

If I sign up in July, will my purchases from earlier in the year count toward reaching an online spending threshold?

If you sign up for the program in Q1 (by March 31), the program will be retroactive and all your purchases will count. If you sign up on April 1 or after, your earlier purchases will not count.

Are loyalty rewards calculated before or after shipping?

Rewards are calculated BEFORE shipping and tax, and AFTER any discounts are applied.

If I return merchandise, will my percent back status be affected?

Returned merchandise, canceled orders, and canceled lines will be subtracted from your total spend. If a spending threshold has been reached, returned merchandise, canceled orders, and canceled lines may affect your eligibility and reduce or negate your ability to earn 1%, 1.5%, or 2% back until the pre-return/canceled order/canceled line spend amount has been restored.

If I cancel an order, or cancel lines from an order, will my percent back status be affected?

Canceled orders, canceled lines, and returned merchandise will be subtracted from your total spend. If a spending threshold has been reached, returned merchandise, canceled orders, and canceled lines may affect your eligibility and reduce or negate your ability to earn 1%, 1.5%, or 2% back until the pre-return/canceled order/canceled line spend amount has been restored.

Can I special order items that aren't regularly stocked to reach a spending threshold?

No. Spend amounts will only accumulate for items that can be added to cart and purchased from FirstSupply.com. Special order items, non-stock items, and items specially priced per project quote cannot be ordered via the website, so they are ineligible.

Will an order count if I start it on FirstSupply.com, and then have a First Supply employee add items to the order, or complete the order for me?

No. Spend amounts will only accumulate for orders started and completed on the website by the purchaser.

Will my existing payment terms affect whether my purchases will count toward the 2022 FirstSupply.com Loyalty Program?

No, the 2022 FirstSupply.com Loyalty Program is separate and will not affect payment terms. However, customers must pay invoices within their set terms and be in good standing to remain eligible for the program.

2022 FirstSupply.com Loyalty Program Sign Up Form

First Supply customers must have an active FirstSupply.com web account to participate in the 2022 FirstSupply.com Loyalty Program. Sign up here if you don’t already have a web account!

Fill out my online form.

Terms and Conditions

2022 FirstSupply.com Loyalty Program is offered at the sole discretion of First Supply and FirstSupply.com, hereinafter referred to First Supply. At its sole discretion, First Supply has the right to modify, add or delete any of the Program rules, terms, conditions, benefits or rewards, in whole or in part, at any time, with or without notice, even though such changes may affect loyalty rewards already accumulated, the value of the rewards and/or the time for redemption. By participating in the 2022 FirstSupply.com Loyalty Program, each customer agrees to the terms and conditions, rules, regulations, policies and procedures of the 2022 FirstSupply.com Loyalty Program. 2022 FirstSupply.com Loyalty Program members must be at least eighteen (18) years of age and must be a resident of the United States. First Supply, in its sole discretion, has the right to allow, limit, or restrict participation by corporations, businesses, charities, partnerships, enterprises or any other person or entity. Participation in the Program is void if prohibited by law in the jurisdiction in which the prospective participant resides. The Program is a United States Program and is governed by United States law in the state of Wisconsin. If in any particular state the Program or First Supply have to apply for any special license, bonding, permit or other governmental regulatory approval, the Program will be void in that particular state. To earn 2022 FirstSupply.com Loyalty Program rewards, you must be enrolled in the program.

Spending thresholds will be reached, and percent back rewards will be credited at the Customer Number level. Customer Numbers may have multiple account users. Only one 2022 FirstSupply.com Loyalty Program account is allowed per Customer Number.

The 2022 FirstSupply.com Loyalty Program is separate from, and will not affect, customer payment terms. FirstSupply.com orders must be invoiced and paid in 2022 in accordance with set payment terms to count toward the 2022 FirstSupply.com Loyalty Program spending thresholds.

Returned merchandise, canceled orders, and canceled lines will not count toward reaching percent back spending thresholds. If a higher threshold has been reached, returned merchandise, canceled orders, and canceled lines may affect your 2022 FirstSupply.com Loyalty Program eligibility and reduce or negate your ability to earn 1%, 1.5%, or 2% back until the re-return/canceled order/canceled line spend amount has been restored.

Spending thresholds will be met by placing orders on FirstSupply.com. Spend amounts will only accumulate for orders started and completed on the website. Qualifying orders will only contain items added to cart and purchased via the website. Non-stock items, special order items, and items specially priced per project quote are not eligible.

2022 FirstSupply.com Loyalty Program rewards may be subject to federal, state or other taxes and such taxes or your sole responsibility. By participating in the 2022 FirstSupply.com Loyalty Program, you agree to allow First Supply to communicate with you about the Program, rewards or anything relating thereto via email, phone, text, in-app notification, and various other channels. First Supply may also use these channels to communicate account offer promotions, coupons, information and offerings that may be of interest to members. First Supply reserves the right to extend additional benefits and offers to all or any portion of the members at their sole discretion.

If you terminate your FirstSupply.com account, you will forfeit any and all percent back rewards in your account, and you will be ineligible for any offers made to new 2022 FirstSupply.com Loyalty Program participants or enrollees for a period of twelve (12) months after the date on which you terminated your account.