Robust. Now there’s a word you don’t hear much in the U.S. Maybe on a bag of coffee, but that’s about it. However, robust is a word we heard often from about 10 people we met during our tour of the Ideal Boiler manufacturing plant in in the UK city of Hull, about a three-hour train ride north of London.
Robust as in “sturdy” as in “endurance” as in “strong” as in “dependable” as in “built to perform.”
How we got there was to take a look at Ideal’s “No Fault Forward” manufacturing process, and, perhaps more importantly to PHCPPros on this side of the pond, how the process helps build Triangle Tube’s new Instinct Boiler made in Hull for the American market.